Tutor search service

Log in

Login for students

Login for tutors

Artificial Intelligence Policy

1. General Provisions

This Artificial Intelligence Policy (hereinafter referred to as the “Policy”) is published by UpSkills OU, with its registered office in Tallinn, Kesklinn District, Tornimäe Street 5, 10145, Estonia, tax number EE102223332 (hereinafter referred to as “We,” “the Company,” “UpskillsTutor”).

UpskillsTutor strives to provide a high-quality, safe, and effective educational experience for students and teachers. As part of this, we may use artificial intelligence (AI) technologies to improve the platform’s functionality, optimize services, and enhance the quality of interaction between users.

This policy describes the principles of using artificial intelligence (AI) on the UpskillsTutor platform.

2. How We Use Artificial Intelligence

We may use artificial intelligence (AI) to:

  • Improve tutor search
  • Algorithms can analyze user queries and suggest the most relevant teachers.
  • Recommendations and personalization
  • The system can suggest tutors, subjects, or learning formats based on the user’s previous actions.
  • Content moderation
  • Artificial intelligence (AI) can help detect:
    • spam;
    • misinformation;
    • violations of platform rules.
  • User support
  • Some support service responses may be generated or supplemented by artificial intelligence (AI).
  • Assistance with content creation
  • Artificial intelligence (AI) can be used as a tool for:
    • generating user profile descriptions;
    • providing writing prompts;
    • translating content.

3. Limitations on the Use of Artificial Intelligence

We set clear limitations:

  • Artificial intelligence (AI) does not make final decisions that could significantly affect a user (such as account suspension) without human involvement.
  • Artificial intelligence (AI) can make mistakes, so its results do not guarantee absolute accuracy.
  • Users are responsible for the content they publish, even if it was created using artificial intelligence (AI).

4. User Responsibility

By using the UpskillsTutor platform, you agree:

  • not to use artificial intelligence (AI) to:
    • create false information;
    • misleading other users;
    • violating academic integrity;
  • verify information created or modified using artificial intelligence (AI);
  • comply with the platform’s rules regardless of the tools used.

5. Transparency

UpskillsTutor strives to be transparent in its use of artificial intelligence:

  • we may notify users when they are interacting with artificial intelligence (for example, in support chat or through relevant labels on the website);
  • we are constantly improving our algorithms to reduce bias and errors;
  • all AI-generated material undergoes mandatory editorial review. In other words, ultimately, the final professional oversight and responsibility for content created entirely or partially by AI rests with a human.

6. Data Protection

When using artificial intelligence:

  • we adhere to our privacy policy;
  • users’ personal data is processed in accordance with applicable law;
  • data is used solely to improve the service.

7. Policy Updates

UpskillsTutor may periodically update this policy in accordance with:

  • changes in technology;
  • changes in legislation;
  • platform development.

The current version of the policy is always available on the website.

8. Contacts

If you have any questions regarding the use of artificial intelligence on the UpskillsTutor platform, please contact support via the relevant section of the website.